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Shipping Details
Shipping costs $15.00 for express guaranteed delivery. There are no hidden costs.
We do not charge you any additional fees for your order. Be aware that payment with
Amex will cost an additional 2%.
New orders require up to 3 business days for processing.
Refill orders are processed within 1-2 business days.
Customers should receive their medications within 7-10 business days (provided that
there are no unforeseen delays at Customs and/or a shortage of the requested medication)
after their orders have be shipped.
If your medications are backordered we will inform you within 24 hours of processing
your order.
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Cancellation and Refund
The Ministry of Health in Israel does not allow Israeli pharmacies to accept returns
for any reason. All sales are final.
Our goal is to get your order processed, shipped and in your hands within 10 business
days. Occasionally, there may be some delays that are beyond our control.
Israelpharm.com reserves the right to refuse any cancellation.
A $30.00 cancellation fee will be charged for all cancellations made by the customer. |
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Payment Options
Israelpharm.com accepts VISA, Master Card and American Express. Be aware that American
Express customers will be charged a further 2% on the overall cost of the order.
Israelpharm.com will not ship the order until payment has been received in full.
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Counseling
Pharmacists at Israelpharm.com will counsel all patients on the proper use, related
side effects, drug interactions, storage methods and any other issues related to
each prescription.
Should the patient choose to decline counseling, Israelpharm.com can not be held
liable for any harm that results from the improper use of prescribed medication.
All patients are strongly encouraged to speak to one of the many qualified pharmacists
at Israelpharm.com before beginning their prescribed medication for their own safety.
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Prescription Cosigning
All prescriptions will be cosigned by an Israeli licensed physician; this is to
enable your order to be approved by the Health Ministry in Israel.
The cosigning physician is in no way responsible for your primary patient care and
is only facilitating the order process. |
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Compliance with Requirements of Law
Information provided through this site will be held in strictest confidence. Use
of the Site by you signifies your consent to the collection, use and disclosure
of information provided by you in accordance with the following Privacy Policy.
If you do not agree with this policy, do not use this Site.
All information collected by Israelpharm.com is maintained in a data base registered
in accordance with the Protection of Privacy Law, 1981. All IsraelPharm.com pharmacists
are licensed to practice pharmacy in Israel and are therefore required to uphold
the law.
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Limitation on Use, Disclosure, collection and retention
of information
No use or disclosure of personal information provided to this site will be made
for purpose other than those for which the information was provided, except where
required by law. Israelpharm.com shall retain information as required by law, and
for the purposes set out herein only. We will collect and store only information
that we require to fulfill your orders or information that we need for professional
reasons.
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